[UN]KNOW_ A design thinking and agile mindset training workshop game

Players from companies have loved UnKnow_:

TRAINING in the form of a GAME

80 % PRACTICAL GAMEPLAY

20 % THEORY

EXPERIENCE…

• Why empathy builds BETTER PRODUCTS and services

• We have LIMITING MIND PATTERNS keeping us from feeling empathy

• How to increase your team’s WILLINGNESS TO CHANGE

It helps you change your team’s mindset
on a deep sub-conscious level.

UnKnow is designed to trigger sub-conscious thought patterns,
that prevent us from applying design thinking in our work.

After noticing them, we can start training ourselves out of these patterns.

UnKnow, being a game, does it in a fun and engaging way.

How does it help me...

... to design / develop better products and services?

... to train and coach people?

... to transform my organisation?

... to design / develop better products and services?

TO CHANGE OUR HABITS, WE NEED TO CHANGE THE MINDSET FIRST

Design thinking is a super powerful method to build innovative services and products – the kind that truly solve our user’s painful problems.

The challenge is that to change our ways of working to ones of Design Thinking, we need to radically change our core habits and thought patters. This is not an easy task.

And that is exactly where UnKnow comes into play. It helps us notice these patterns and overcome them by practicing new ones. First in game setting, later in our work.

... to train and coach people?

OFFER PRACTICAL EXPERIENCE vs ONLY THEORY

When teaching a new skill or habit, theory can take us only so far. We want to offer our students practical experiences, so that they could feel the difference, not only understand it.

UnKnow, being a game, is not only highly experience based but also very engaging, since fun games are the best tools to generate engagement.

... to transform my organisation?

SPEED UP THE TRANSFORMATION

Transforming the mindset of the whole organisation takes time and a lot of practice. Time is expensive. In today’s rapidly changing world, it’s the most expensive asset we have.

UnKnow is a compressed experience. In other words, you can get your teams to practice new mindset multiple times faster than in real projects – and with that speed up the transformation.

Participants are saying:

If you like games, this one is for you. Although it’s serious stuff too. The Empathy Game gives you a lot of insides about how your empathic skills are working. Food for thought.

We played UnKnow with our company's strategy team and the effect was astonishing, immediate and irreversible. It pointed out many important thought patterns we often fall victim to and pushed us to act outside our traditional ways of doing things.

These revelations followed me in my mind throughout the next week. It was easy afterwards for the whole team to notice these same patters when we went back to working with our company's strategy.

It's no news that empathy builds great teams and great products. My team enjoyed participating in this game a lot. We think that empathy is a muscle you need to train, even if you consider yourself quite fit, to begin with. And what would be better than having a variety of exercises to stay in shape?

Quantumind's creative approach definitely provides a fresh and fun perspective to comprehend somebody else's insights and reasons for decision-making. A skill that can truly set you apart from the competition.

Several days after the game I was still walking around smiling ear to ear. The energy boost I got was so powerful. I really wanted that all my team members would experience the game, so that we could change our mindsets and could move on with similar experience.

During the game I felt like playing "The Circus": you're almost in the finishline and feeling victorious and then again you have to slide down the giraffe's neck back to the beginning. Very educative in every way!

Very, very awesome experience.
To me the magic of the game is "breaking limited/excess thinking and breaking thought patterns

MYSTERY CHARACTER WITH A PROBLEM

In each UnKnow game session there is a mystery character with a story and a problem that needs to be solved as fast as possible. Your task is to figure out, what the problem is and pitch the solution to the gamemaster.

THE CHALLENGE IS EMPATHY

In order to nail the solution, you need to really understand this mystery character. And there is a lot to learn about them. The story is tangled with little details that are easy to miss, everything is interconnected. So putting a complete picture together requires you and your team to really push your limits and think differently than you have done so far.

3 DIFFERENT ACTIONS TO GET INFO

To get missing info about the mystery character, you can use three different actions:

QUESTIONS

PITCH PROTOTYPES

OBSERVATION

You need to iterate between those and try to make sense of the information in between.

Gallery

Book a workshop

participants:
up to 18 people

duration:
4h

your
location
or online

Why a game?

To learn, we need engagement and practice.
True engagement happens while having fun.
Experience from practice comes slow… unless we compress it.

Games are fun compressed experiences.

NEW EXPERIENCES =
NEW BEHAVIOUR

As product developers and designers, we’ve all heard the phrase “Fail fast.” We all know what prototyping means. And we know the faster we iterate, the faster we will know what our product actually needs to do.

But why do we still fail at these concepts so often? We are victims of our thought and behaviour patterns.

We often know what is right, but still behave the same way we’ve always behaved. To change that pattern, it is not enough to just get more information.

We need to experience the different mindset and way of operating.

FUN =
ENGAGEMENT

Studies show that games provide a 23% gain over traditional learning. Why?

Because playing games is fun. When we are having fun, we are multiple times more engaged. And that’s why this is where true learning happens.

“Games are architectures for engagement”

Constance Steinkuehler, professor and a co-director of the Games+Learning+Society center at the University of Wisconsin-Madison